Privacy policy

At CINDRA™, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. What Information We Collect

We may collect the following types of information:

Personal Information:

  • Name, email, phone number
  • Shipping & billing address
  • Payment details (processed securely by our payment partners)
  • Account credentials (if you create an account)

Non-Personal Information:

  • IP address, browser type, device data
  • Pages visited, search queries, and usage behavior

2. How We Use Your Information

Your information helps us:

  • Process and deliver orders
  • Communicate order updates and support
  • Improve our website experience
  • Send promotional content (only if you opt-in)
  • Prevent fraud and ensure site security

3. Sharing of Information

We do not sell or rent your personal data. We only share it with trusted partners like:

  • Payment gateways
  • Shipping and logistics providers
  • Email and customer service tools
    We may also disclose your data if legally required.

4. Cookies & Tracking

We use cookies to:

  • Keep items in your cart
  • Save login or display preferences
  • Understand how visitors use our site

You can manage cookie settings through your browser.

5. Data Security

We take security seriously and use secure technologies like SSL encryption and firewalls. However, no system is 100% secure, so we recommend you take precautions when sharing personal information online.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Opt-out of marketing emails at any time via the unsubscribe link

Contact us at cindraspprt@gmail.com for any privacy-related requests.

7. Data Retention

We retain your data only as long as necessary for processing orders, legal obligations, or to improve our services. You can request deletion by contacting us.

8. Third-Party Links

Our website may link to other sites. We are not responsible for their content or privacy practices. Please review their policies separately.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

10. International Users

By accessing our site from outside India, you consent to your data being stored and processed in India.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be reflected on this page. Continued use of the site implies your acceptance.

12. Contact Us

For any privacy concerns, reach out to:

📧 cindraspprt@gmail.com
📞 +91-9037520685 (Mon–Sat, 10 AM – 6 PM)